DHS/Innovative strategy for MES modernization

The Minnesota Department of Human Services (DHS) is seeking vendor input through a Request for Information (RFI) to inform an innovative, outcome-driven modernization strategy for its Medicaid Enterprise System (MES). The initiative emphasizes a phased, experimental approach, launching small, purpose-specific "slices" that deliver measurable results before scaling. The strategy prioritizes collaboration, rapid iteration, and vendor partnerships, with contracts structured around short-term, reversible agreements tied to specific outcomes rather than traditional fixed-price arrangements. DHS aims to foster a human-centered, resilient, and adaptable Medicaid enterprise by focusing on operational readiness, usability, data governance, and compliance, while encouraging diverse vendor participation, including small and minority-owned businesses. The procurement process is designed to be flexible and performance-based, with evaluation criteria centered on business readiness, strategic alignment, risk mitigation, and responsiveness, rather than fixed weights or rigid proposal formats. Vendors are expected to demonstrate their ability to deliver incremental outcomes, support organizational change, and participate in ongoing monthly reviews. The RFI process is voluntary, with responses due by September 30, 2025, and questions accepted until August 31, 2025. The documents do not specify traditional contract clauses, line-item pricing, or detailed delivery schedules; instead, they outline a collaborative, outcome-focused approach that emphasizes continuous learning, testing, and adaptation. DHS reserves the right to request additional information or demonstrations, but no binding contractual terms or fixed performance periods are established at this stage.