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DHS PPBE Systems Integrator

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The DHS HQ/MGMT is seeking a contractor to provide comprehensive Operations and Maintenance services for OneStream COTS software products under the DHS PPBE Systems Integrator forecast. The scope of work focuses on ensuring the uninterrupted operation of the software through routine maintenance, patch management, technical support, and troubleshooting. Additionally, the contractor will be responsible for software configuration, implementing regulatory changes, and collaborating with the government on security posture and Authority to Operate requirements. Key technical responsibilities include managing system interfaces, facilitating data sharing and dimension alignment between HQ and various components, and participating in change control processes. The selected provider must maintain detailed records of all O&M activities and provide regular status reports regarding system performance, enhancements, and updated documentation. This effort is based in Washington, D.C., and falls under NAICS code 541512, with Definitive Logic listed as the incumbent contractor.

General Info

Contractor provides operations and maintenance services for DHS OneStream software in Washington, D.C.

Agency

Department of Homeland Security → DHS Hq/mgmt

NAICS

541512 - Computer Systems Design Services

Place of Performance

Washigton, DC, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → DHS Hq/mgmt
Contacts3 people available
OfficeN/A
Organization / AgencyDepartment of Homeland Security → DHS Hq/mgmt
Office AddressN/A
Contacts
Amanda Locke
contact@example.gov
+1 (555) 000-0000
Kerri Williams
contact@example.gov
+1 (555) 000-0000
Geoff SeaySmall Business Specialist/APFS Coordinator
contact@example.gov
+1 (555) 000-0000

Full Description

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The contractor shall provide O&M services for DHS OneStream COTS software products as specified in individual BPA call orders. Services include, but are not limited to, routine maintenance activities, software updates, patch management, technical support, troubleshooting, issue resolution and user assistance. The contractor shall ensure uninterrupted operation of the OneStream software. The contractor will also provide OneStream software configuration support, and regulatory changes as necessary by direction of the Government. This includes requirements review, problem resolution, participation in communication and change control processes, and support and collaboration with DHS on the security posture (Authority to Operate/Ongoing Authorization). This may include requests by the government for system interfaces and data sharing requests between systems as well as data dimension alignment between HQ and Components. The contractor shall provide status reports detailing system performance, maintenance actions, updated system documentation and accurate records of O&M activities, incidents, and enhancements.

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