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Digital Carer Platform and IAG Services

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract involves the development and maintenance of a digital platform for the Liverpool City Council All-Age Carers Service. The project focuses on creating a hosted digital service that provides information, advice, and guidance tools for carers of all ages, including the implementation of a comprehensive user interface management system. The provider is required to ensure the platform adheres to WCAG web accessibility standards and maintains strict GDPR compliance for the handling of sensitive health data. The ultimate goal is the delivery of a fully functional, hosted digital platform and an active information and guidance service. Responses for this opportunity are due by October 28, 2026.

General Info

Development and maintenance of a WCAG/GDPR compliant digital platform for Liverpool City Council.

Agency

Liverpool City CouncilView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of DN812999.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

All-Age Carers Service

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Timeline

Posted

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyLiverpool City Council
ContactsNo contacts available
OfficeN/A
Organization / Agency
Liverpool City Council
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Office AddressN/A
ContactsNo contact information available

Full Description

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Develops and maintains a digital platform for prime contractors on Liverpool City Council All-Age Carers Service projects. Creates and hosts a digital platform providing information, advice, and guidance (IAG) tools with user interface management for carers of all ages. Requires WCAG web accessibility standards and GDPR compliance for sensitive health data. Delivers a functional, hosted digital platform and active IAG digital service.

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More opportunities from Liverpool City Council

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NAICS: 624120
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All-Age Carers Service
Solicitation # DN812999
Liverpool City Council is recommissioning its All-Age Carers Service to provide a citywide network of information, advice, assessment, and practical support for unpaid carers. The service is designed to identify carers early, promote wellbeing, and ensure statutory duties are met under the Care Act 2014 and the Children and Families Act 2014. The procurement is divided into five distinct lots: a digital carer platform and guidance, adult and parent carers, young and sibling carers, carer advocacy, and carer opportunities. Key deliverables include the implementation of a streamlined digital triage platform, the delivery of holistic statutory assessments, and the provision of tailored breaks, training, and peer support. The total estimated value of the contract is 5,355,785 GBP excluding VAT, with the term running from May 1, 2027, to April 30, 2031, and a possible 12-month extension. Individual lot values range from 253,865 GBP for Carers Opportunities to 2,801,760 GBP for Adult and Parent Carers. The council is specifically encouraging participation from small and medium-sized enterprises as well as voluntary, community, and social enterprises. The award decision will be based on a weighted scoring system evaluating quality, price, and social value. The deadline for tender submissions is October 28, 2026.
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POSTED

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