Digital Content Evaluation and Analysis Platform License Subscription for CDC Office of Communication

The Centers for Disease Control and Prevention, through its Office of Acquisition Services within the Department of Health and Human Services, awarded a competitive small business set-aside contract for a Digital Content Evaluation and Analysis Platform license subscription under solicitation number 75D30126Q78839. The contract, issued as a firm-fixed price arrangement, provides for an annual license to support remote usability testing of CDC digital content, enabling the agency to conduct between 50 and 1,800 panelist sessions annually with a base period running from April 1, 2026, through March 31, 2027. The contract includes four one-year option periods extending performance through March 31, 2031, and a potential six-month extension ending October 31, 2031. The contractor must deliver a platform with six licensed creator seats and 18,000 session units annually, alongside 24/7 customer support via email, chat, and phone, while ensuring full compliance with federal accessibility standards including Section 508 and WCAG 2.0 Level AA, as well as stringent IT security, PII, and HIPAA requirements. All work is to be performed at the contractor’s facility, with no government-furnished property or travel required. Award will be made using a trade-off approach, prioritizing technical capability—including digital platform access, user testing methodology, and the feasibility of proposed solutions—over price, although cost remains a factor in determining overall value. Management approach, similar past experience with three identifiable past projects, and past performance are also evaluated non-price factors. The offeror must be certified as a small business and maintain active SAM registration with a valid UEI and CAGE code. Proposals must be submitted in three electronically mailed volumes: a 20-page technical quote, a business quote detailing certifications and representations, and a price quote, all by the March 24, 2026 deadline. Contract administration is managed by Jennifer Gartzke as Contracting Officer, with payment processed exclusively through the Treasury’s Invoice Processing Platform; WAWF is not utilized. Special requirements include FIPS 140-2 encryption, HSPD-12 compliance, quarterly security training, mandatory PIA submissions, incident reporting within one hour of discovery, and flow-down of security clauses to subcontractors. The contract enforces strict compliance with federal rules on subcontracting, whistleblower protections, and prohib