Director Approval Request No. 2026-08

The City of Norwalk, California, has received a formal request for director approval to install one new freestanding drive-through menu board at Wild Scoops, a quick-service ice cream and frozen custard shop, despite the sign ordinance typically limiting such installations. This request seeks an exception to the existing regulations to accommodate the specific operational needs of the business within its current drive-through lane. The proposal does not involve expanding the footprint or altering the structure of the drive-through but rather introduces a single additional sign to enhance customer communication and efficiency during peak service hours. The request is officially logged as Director Approval Request No. 2026-08 and was posted on June 26, 2026. Primary contact for the city is Deputy City Manager Alex Hamilton, reachable through the Norwalk city office, while Fernando Perez of Sunset Signs serves as the project manager, overseeing the sign installation on behalf of the business. The proposed location is in Norwalk at zip code 90650, and the matter is being reviewed under the city’s discretionary approval process for sign exceptions, with supporting documentation available via the provided project link. No formal solicitation or set-aside designation applies, as this is an administrative request for a zoning variance rather than a procurement event.