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EBT/EPC Training Program and Curriculum Development

Open
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The EBT/EPC Training Program and Curriculum Development subcontract focuses on the creation and delivery of comprehensive training plans, instructional content, and materials to support prime contractors on Ohio Job and Family Services modernization projects. The selected provider will be responsible for developing business process scenarios and instructional designs to ensure effective knowledge transfer, with a specific requirement for expertise in instructional design and the capacity to produce materials in multiple languages. Key deliverables for this engagement include the final Training Plan, detailed Training Manuals, and the execution of completed training sessions. This opportunity falls under NAICS code 611430 and is managed by the state of Ohio. Interested parties must submit their responses by the deadline of January 8, 2027.

General Info

Documents

This scope was carved out of SRC0000042994.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

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Electronic Benefit Transfer (EBT) and Electronic Payment Card (EPC) Systems RFP

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Organization & Contact Information

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AgencyOhio → Job And Family Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Develops and delivers training plans, materials, and instructional content for prime contractors on ODJFS modernization projects. Creates Training Plans, business process scenarios, and instructional design to provide knowledge transfer and evaluate effectiveness. Requires expertise in instructional design and the ability to provide multi-language materials. Delivers Training Plan, Training Manuals, and completed training sessions.

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Same NAICS industry code

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NAICS: 522320
New
SLED
Electronic Benefit Transfer (EBT) and Electronic Payment Card (EPC) Systems RFP
Solicitation # SRC0000042994
The Ohio Department of Job and Family Services (ODJFS) is soliciting proposals for the implementation of a new Electronic Benefit Transfer (EBT) and Electronic Payment Card (EPC) solution. The scope of work encompasses the delivery of core EBT services, including account setup, benefit authorization, card and PIN issuance, uninterrupted transaction processing, settlement, reconciliation, and reporting. The project will follow a Project Development Life Cycle (PDLC) involving initiation, design, development, and testing phases, with a specific requirement for a mobile application for both EBT and EPC solutions. The contractor must adhere to Payment Card Industry (PCI) Data Security Standards and provide a detailed transition plan 12 months prior to execution. The selection process is based on a technical scoring system weighted at 700 points, focusing on key areas such as the end-of-contract transition, customer service help desk, training, and staffing plans. Proposals must be submitted via the OhioBuys portal as separate technical and cost volumes. The contract includes strict compliance requirements regarding the NIST Cybersecurity Framework, HIPAA, and various federal labor and non-discrimination laws. Additionally, the contractor is responsible for the mailing of EBT cards, which must include training materials in 15 different languages and be marked as Do Not Forward. Invoicing is handled electronically on a monthly basis, and the contract allows for termination if the contractor fails to meet financial stability or legal obligations.
Financial Transactions Processing, Reserve, and Clearinghouse Activities

POSTED

1 day ago

DEADLINE

in about 2 months
View Details
NAICS: 541612
SLED
Career Strategy & Development Support Services
Solicitation # SRC0000042810
The State of Ohio Department of Job and Family Services (ODJFS) is seeking a consultant to provide Career Strategy and Development Support Services under solicitation SRC0000042810. The selected contractor will be responsible for onboarding participants, conducting career assessments, enhancing resumes and LinkedIn profiles, and delivering 60-minute coaching sessions. Key deliverables include individualized action plans, interview preparation materials, the development of reusable toolkit templates, and a final program summary report. The project requires a hybrid delivery model, with the contractor expected to be onsite at 30 E. Broad Street in Columbus, Ohio, for approximately 30% of the contract period. All work must be completed by December 31, 2026, although the contract remains in effect through June 30, 2027. Award decisions will be based on best value, evaluating the technical approach, cost, and the offeror's responsibility. A preference is given to vendors with an Ohio presence. The contract mandates strict adherence to professional industry standards, full confidentiality, and compliance with various federal and state regulations, including the Trafficking Victims Protection Act and Equal Employment Opportunity clauses. Notably, the use of external AI tools during meetings is prohibited. Payment is issued via electronic funds transfer within 30 days of receiving a proper invoice, contingent upon the written acceptance of deliverables by ODJFS. Offerors must submit their quotes through the OhioBuys portal, including required certification and disclosure forms.
Human Resources Consulting Services

POSTED

12 days ago

DEADLINE

in 5 days
View Details

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