Education Cloud Implementation

RFP Description: Texas A&M University, Mays Business School Graduate Programs Office (GPO) (hereafter referred to as “Texas A&M” or “Mays”) is seeking proposals from qualified vendors to implement a new Salesforce Education Cloud Solution focusing on optimizing recruitment and admissions while establishing a scalable foundation for the entire student lifecycle. The Mays Business School GPO currently administers eight academic graduate programs for Master of Business Administration, Master of Analytics, and Master of Business. Mays currently manages recruitment and admissions processes only on an existing Salesforce Service Cloud org established in 2015 with limited customization, data quality issues, outdated automations, and a lack of connections to key outside systems such as SIS and Liaisons BusinessCAS. Mays manages communications and events through Marketing Cloud Account Engagement. The purpose of upgrading the current Salesforce org is for enrollment growth and yield uplift, channel ROI clarity, operational agility, data trust and compliance, and student lifecycle expansion. Mays is looking for a unified data model, standard recruitment funnels and cohorts, the ability to track attribution and forecasting, and employ automation and alerts to more effectively manage the recruitment funnel. By submitting responses, each respondent certifies that it understands this RFP and has full knowledge of the scope, nature, quality, and quantity of the work to be performed, the detailed requirements of the services to be provided, and the conditions under which the services are to be performed. Each respondent also certifies that it understands that all costs relating to preparing and responding to this RFP will be the sole responsibility of the Respondent. RESPONDENTS ARE CAUTIONED TO READ THE INFORMATION CONTAINED IN THIS RFP CAREFULLY AND TO SUBMIT A COMPLETE RESPONSE TO ALL REQUIREMENTS AND QUESTIONS AS DIRECTED. Tentative Timeline: Posting of RFP..................................................... ………………………........................ March 19, 2026 @ 12:00 p.m. CST Deadline for Questions....................................................................................................... April 2, 2026 @ 5:00 p.m. CST Posting mailing Addendum and Response to Inquiries................................................... April 6, 2026 @ 5:00 p.m. CST Deadline for Receipt of Proposal................................................................................... April 20, 2026 @ 2:00 p.m. CST Evaluation of Proposals Completed.................................................................................. April 2026 Award................................................................................................................................... April 2026 Formal Execution of Agreement (Projected).................................................................... May/June 2026 ______________________________________________________________________________________________________________________ Submittal Instructions: 3.2.1 Proposals including Execution of Office (Section 6) must be signed by Respondent’s company official authorized to commit such proposals. Failure to sign the Execution of Offer will be basis for proposal disqualification. 3.2.2 Complete proposals may be submitted either USPS, express mail or electronically utilizing the following electronic options. Electronic submittals are preferred. Electronic signatures are acceptable. Option 1 AggieBid (https://bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=TAMU) – One (1) electronic copy submitted via our electronic bid system. Respondents are required to register as a vendor within system. If you need assistance with vendor registration, please reach out to Jaggaer Supplier Support or call +1 (555) 000-0000. Option 2 Email - One (1) Electronic Copy submitted via email to contact@example.gov with the subject line “TAMU-RFP-26-Education Cloud Implementation (CJT). All electronic copies must either be in Microsoft Office software or Adobe Portable Document Format (PDF). All image files must be in one of the following formats: .jpg, .gif, .bmp, or .tif. We prefer image files to already be inserted as part of a document such as a PDF. 3.2.3 An unreadable electronic copy due to incorrect format may reflect negatively on your proposal. Late responses properly identified will be returned to Respondent unopened. Late responses will not be considered under any circumstances. Texas A&M shall not be responsible for failure of electronic equipment or operator error.