EFC - PointClickCare Software support and mtce

The Idaho Department of Health and Welfare seeks an exemption from competition for obtaining support and maintenance services for the PointClickCare Software. This exemption request is grounded in the IDAPA 38.05.01.042.10 regulation, which permits waiving competitive bidding when it is deemed impractical or disadvantageous. Originally, the contract for this software was awarded through a competitive process back in March 2017. The software plays a vital role in State Hospital South (SHS), aiding in the compilation of data essential for adherence to the Centers for Medicare and Medicaid Services (CMS) regulations. It supports various disciplines within the hospital, such as recreation therapy, treatment coordination, and social work, among others, to prepare the necessary quarterly assessments. These assessments are crucial for compliance with CMS mandates, and non-compliance could lead to severe repercussions, including civil penalties and limitations on new resident admissions. The contract specifies the provision of annual support, maintenance, and necessary upgrades for the PointClickCare software, with an anticipated total annual cost of $10,986.34 for these services. These services are to be rendered at the State Hospital South in Idaho. Additionally, the Department of Health and Welfare has issued a notice to suppliers, inviting them to review the exemption request and provide any relevant information that might support or counter the claim that competitive bidding is not feasible in this instance. All supplier responses are required to be submitted before the specified deadline for consideration in the decision-making process.