This Solicitation opportunity from Idaho was posted on February 27, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
EFC - Software support and maintenance for Motorola
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The Idaho Department of Health and Welfare is seeking a one-time exemption from competitive procurement to obtain software support and maintenance for the Motorola NICE Audio Recording system. This system is critical for the Idaho State EMS Communications Center and Idaho State Police Dispatch, providing 24/7/365 recording of radio and phone transmissions for evidentiary purposes, quality assurance, and real-time operations. The requested contract value is $267,661.74 over a four-year period, with the goal of maintaining system compatibility and operational continuity through 2028. The request for a non-competitive award is justified under IDAPA 38.05.01.042.10, citing the uniqueness of the Motorola suite and the impracticality of switching vendors, which would require a complete system overhaul. Key requirements include Motorola test certification for interoperability and the necessity for technical support personnel to be located within one mile of the communications center for rapid response. The Division of Purchasing is currently inviting suppliers to provide information that may support or contradict the claim that competition is impractical before a final discretionary decision is made by the DOP Administrator.
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ID, USASet-Aside
Timeline
Submission Closed
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