Electronic Return Preparation and Transmission Software and Support Acquisition (ETSA)

The U.S. Department of Treasury, Internal Revenue Service (IRS), The Customer Assistance, Relationships and Education (CARE) organization and Wage and Investment Division (W&I) has a requirement for desktop, web-based commercial off-the-shelf (COTS) and self-preparer electronic tax preparation and transmission software and support, compliant with IRS electronic e-file and security requirements. All versions of the software will be used by the IRS tax assistance programs to provide free electronic federal and state tax return preparation and transmission for qualified taxpayers. The software is expected to be used by tax professionals, non-tax professionals who are IRS partners, volunteers, employees and taxpayers. Requirements include, but are not limited to, the following: - Tax Software, - Software distribution, - Software Maintenance (i.e. fix software bugs/problems, updates and upgrades), - Help desk assistance via web/phone/email, and technical trouble-shooting support, - Support services, - Web-based training, to include training, web site operation, and - Compliance to IRS regulatory, security and privacy standards. The IRS is seeking a contract to be awarded on a firm-fixed price (FFP) basis to one contractor to provide Electronic Return Preparation and Transmission Software and Support services through the use of full and open procedures under FAR 15. (SEE ATTACHED SOLICITATION PACKAGE FOR DESCRIPTION OF SERVICES AND ATTACHMENTS) The North American Industry Classification System (NAICS) 511210 Software Publisher ($35.5M). A 12-month, firm fixed price contract with 4 one-year option periods is planned. THE GOVERNMENT HAS EXTENDED THE DUE DATE FOR THE QUESTIONS. All questions pertaining to the contents of this RFP must be submitted in writing. The Government shall respond to all questions and distribute both the questions and responses as soon as they are completed. Questions shall be transmitted via electronic mail at juan.d.baez@irs.gov not later than 1:00 PM EST, June 11, 2014. The Contractor shall submit one electronic copy (via email) and one hard copy of their proposal to this office not later then 1:00 pm EST, June 30, 2014. Please note that the technical and price proposals shall be submitted in separate volumes. Offerors shall reference the RFP Number on the cover page of their proposals. Internal Revenue Service Office Of Information Technology Acquisition, AWSS TIPSS Program Branch OS:A:P:I:E, 5th Floor 6009 Oxon Hill Road Oxon Hill, MD 20745 Attn: Juan D. Baez, Contracting Officer Email: juan.d.baez@irs.gov RFP No.: TIRNO-R-14-00028 This RFP does not commit the Government to pay any costs for the preparation and submission of your proposal. It is also brought to your attention that the Contracting Officer is the only individual who can legally commit the Government to the expenditure of public funds in connection with the proposed requirement. Only timely proposals that are submitted by an eligible, responsive and responsible offeror will be considered by the agency.