Emergency Repair and On-Call Service Support

The contract requires 24/7 on-call emergency response services for urgent repairs and system failures involving reverse osmosis/deionization and water softening systems in a critical medical setting, ensuring uninterrupted operation of water purification infrastructure essential for patient care. Services must be delivered promptly to maintain compliance with stringent healthcare water quality standards and to prevent disruptions to life-saving medical processes. The contractor will be expected to respond immediately to system alarms, diagnose failures, and implement corrective actions at the designated location in Dayton, Ohio, with a requirement to resolve issues within tight timeframes to avoid clinical impact. This is a subcontract under the Department of Veterans Affairs’ 250-NETWORK Contract Office 10, classified under NAICS code 811411 for residential and commercial mechanical repair and maintenance. The solicitation was posted on July 30, 2026, with a response deadline of August 7, 2026, and is not subject to any set-aside provisions. The work is mission-critical, demanding highly trained technicians with expertise in medical-grade water systems, proven availability around the clock, and adherence to protocols governing sterile environments. Performance is tied directly to patient safety and regulatory compliance, requiring documented response times, service logs, and continual readiness to handle high-pressure failures without delay.