Emergency Response and Facility Operations Support

The contract seeks a subcontractor to provide comprehensive 24/7 emergency response and facility operations support services for Metra, ensuring immediate assistance during critical incidents. The scope includes continuous incident reporting, after-hours support, and seamless coordination with Metra personnel as well as local emergency authorities to maintain operational integrity and safety across all facilities. The subcontractor must be prepared to respond at any time, day or night, with proven protocols for rapid deployment, communication, and resolution of emergencies affecting transit infrastructure and passenger safety. The opportunity is posted under NAICS code 541690, which covers other professional, scientific, and technical services, and is structured as a subcontract with no set-aside designation. The solicitation was made public on July 13, 2026, with proposals due by August 10, 2026. All services are to be performed in support of Metra’s operations in Illinois, though specific performance locations are not detailed. Interested parties must submit responses through the designated BonfireHub portal by the deadline, with no point of contact provided directly in the posting.