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CUSTOMER CARE UNIFORMS

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RFI No. 21State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Metra, the service mark of the Northeast Illinois Regional Corporation, has issued Request for Information RFI No. 21 to conduct market research regarding customer care employee uniforms. The agency is seeking industry input on modern uniform concepts that prioritize employee comfort, mobility, and functionality while maintaining brand consistency within a customer-facing transit environment. This process is intended for future planning purposes and is not a competitive solicitation; therefore, no contract will be awarded, and no evaluation of vendors will occur as a result of this RFI. Interested companies are asked to provide information on fabric performance, sustainability, and design concepts suitable for the Chicago climate. Requirements include a wide range of sizing from XS to 5XL, including tall and maternity options, and materials that are breathable, moisture-wicking, and compatible with embroidery for the Metra logo. Respondents should submit company backgrounds, narrative descriptions of modern uniform concepts, technical fabric recommendations, and visual aids such as sketches or lookbooks. All responses must be submitted via the Bonfire portal by October 16, 2026, and should not include pricing or budgetary information.

General Info

Metra RFI 21 seeks qualified customer care uniform providers by October 16, 2026.

Place of Performance

IL, USA

Set-Aside

NONE

Documents

1

Metra RFI No. 21 Customer Care Uniforms

PDF, Low priorityrfi
Low

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyIllinois → Metra
ContactsNo contacts available
OfficeIL, USA
Organization / AgencyIllinois → Metra
Office AddressIL, USA
ContactsNo contact information available

Full Description

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Metra is seeking information from companies who provide uniforms.

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Same NAICS industry code

NAICS: 315210
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Solicitation # W911SD-26-Q-A114
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W6QM Micc-West Point

POSTED

8 days ago

DEADLINE

in 18 days
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