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Emergency Response and On-Call Dispatch Services

Active

State & Local

Response Deadline09/08/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Watertown Housing Authority is seeking a subcontractor for Emergency Response and On-Call Dispatch Services to manage a 24/7 live-attended call center. The selected provider will be responsible for receiving emergency plumbing calls and dispatching technicians to ensure an on-site arrival within a two-hour window. Performance of these services will take place in Watertown, Massachusetts, specifically at Waverley Avenue. Interested parties must submit their responses by the deadline of September 8, 2026, at 5:00 PM. This opportunity is categorized under NAICS code 561110 and is managed by the Massachusetts state agency system. Detailed solicitation information and submission guidelines can be accessed through the provided CommBuys portal link.

General Info

Watertown Housing Authority seeks 24/7 emergency plumbing dispatch services by September 8, 2026.

Agency

Massachusetts → WHA04 - Watertown Housing AuthorityView Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

Waverley Avenue Watertown, MA, 02472, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-26-1613-WHA04-WHA01-132636.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

WHA-OCPS-2026

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Timeline

PostedAug 24

subcontract

Response DeadlineSep 8

Submission deadline

Response Deadline

09/08/2026, 05:00:00 PM UTCin 15 days

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Organization & Contact Information

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AgencyMassachusetts → WHA04 - Watertown Housing Authority

ContactsNo contacts available

OfficeN/A

Organization / Agency

Massachusetts → WHA04 - Watertown Housing Authority

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Operate a 24/7 live-attended call center to receive emergency plumbing calls, dispatch technicians, and ensure on-site arrival within two hours.

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