Employee Assistance Program Services

The City of Galveston is soliciting proposals under RFP 25-08 for Employee Assistance Program (EAP) services to support approximately 800 to 850 full-time employees and their dependents. The contract features an initial three-year term with two optional one-year renewals. Proposals must be submitted electronically via the City's online portal by 10:00 A.M. CST on February 12, 2025. The City encourages participation from Disadvantaged Business Enterprise (DBE), HUB, women-owned, and minority-owned businesses. The selection process utilizes a trade-off methodology to determine the best overall value, rather than selecting the lowest-priced bidder. Evaluation is weighted based on price competitiveness (40%), the proposed approach and quality of services including anti-drug and anti-alcohol initiatives (20%), availability of local facilities and providers (15%), staffing and support (15%), and experience with governmental entities of 600 or more employees (10%). Base services are estimated at an annual cost of 10,647.00 dollars, with additional hourly or daily rates for onsite training, wellness events, and mediation. Contractors must maintain insurance with an A.M. Best rating of B+ or better on an occurrence basis and name the City of Galveston as an additional insured. Required submissions include a comprehensive proposal package with several certifications regarding debarment, nepotism, non-collusion, and property taxes, as well as compliance with Texas Local Government Code and Ethics Commission requirements. Key deliverables include regular service reporting, a quality assurance program, and the provision of resumes for key personnel with relevant government experience.