MEDI-CAL OUTREACH, ENROLLMENT, AND RETENTION SERVICES

The City of Pasadena Public Health Department is soliciting proposals under solicitation number 2026-RFP-0492 for Medi-Cal outreach, enrollment, and retention services. The objective is to engage a qualified vendor to develop and implement tools to expand health insurance access for uninsured children, families, and individuals within Service Planning Area 3 of Los Angeles County. Key services include community outreach, eligibility assessments, application assistance for Medi-Cal and Kaiser, and support for health coverage retention and redetermination. The contract has an initial term of one year with three optional one-year extensions, subject to City Manager approval. Proposals must be submitted electronically via the City's eProcurement Portal by November 13, 2026, and must be divided into a technical proposal and a price proposal. Evaluation is based on total average points across scoring factors, with the price proposal accounting for 10 percent of the total weight based on budget adherence. The selected contractor must comply with various federal and state regulations, including the Americans with Disabilities Act, the Davis-Bacon Act, and Buy America requirements. Additionally, vendors must provide a Unique Entity ID and maintain a Pasadena business license. Payment is processed monthly in arrears via direct deposit or electronic funds transfer.