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Family Navigation and Befriending Services

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Family Navigation and Befriending Services subcontract involves providing direct emotional support and practical signposting for prime contractors working on family hub projects within the London Borough of Newham. The primary objective is to offer informal guidance and facilitate warm handovers to the Best Start Family Hubs network, ensuring that participants receive documented support sessions and appropriate referrals. To qualify for this role, personnel must possess social work qualifications or certified counseling experience, along with Safeguarding Level 2 or 3 certification. This opportunity is listed under NAICS code 624190, with a response deadline set for November 27, 2026.

General Info

Subcontract for family support and signposting in Newham; deadline November 27, 2026.

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of ocds-h6vhtk-06cdab.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Newham Best Start Family Hubs Befriending, Navigation and Peer Support Service

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Timeline

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Organization & Contact Information

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AgencyLondon Borough of Newham
ContactsNo contacts available
OfficeN/A
Organization / AgencyLondon Borough of Newham
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs direct delivery of emotional support and practical signposting for prime contractors on London Borough of Newham family hub projects. Provides informal emotional support, practical advice, and facilitates warm handovers to the Best Start Family Hubs network. Requires social work qualifications or certified counseling experience and Safeguarding Level 2 or 3. Delivers documented support sessions and referrals.

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International
Newham Best Start Family Hubs Befriending, Navigation and Peer Support Service
Solicitation # ocds-h6vhtk-06cdab
The London Borough of Newham is seeking a Voluntary, Community and Faith Sector led provider to deliver a befriending and navigation service supporting families from pregnancy up to age five. This service is designed to complement the Best Start Family Hubs by providing informal emotional support and practical advice through a multi-channel approach, including telephone helplines, text, WhatsApp, and virtual channels. The primary objectives are to reduce isolation, increase parental confidence, and assist underrepresented or seldom heard groups in navigating local services through a peer support model utilizing trained local volunteers. The provider will be expected to facilitate warm handovers and light-touch support to ensure families are successfully linked to wider provisions. The contract is estimated to be valued at 450,000 GBP including VAT, with an initial performance period from 1 April 2027 to 31 March 2029 and a potential one-year extension to 1 April 2030. The award will be determined based on a weighted evaluation of quality at 70 percent, price at 20 percent, and social value at 10 percent. This opportunity is particularly suitable for small and medium-sized enterprises as well as voluntary, community, and social enterprises. Tenders must be submitted electronically by 12:00pm on 27 November 2026.

POSTED

about 17 hours ago

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in about 1 month
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