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Peer Support Volunteer Recruitment and Training

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Peer Support Volunteer Recruitment and Training subcontract for the London Borough of Newham focuses on the identification, vetting, and preparation of local volunteers to support family hub projects. The selected provider is responsible for the end-to-end onboarding process, which includes managing DBS check certifications and ensuring all personnel hold the necessary safeguarding certifications required for working with children and families. A central component of the contract is the development and delivery of specialized training modules covering active listening, befriending, and signposting. The ultimate objective is to provide prime contractors with a fully trained cohort of local peer support volunteers capable of delivering essential community services. Interested parties must submit their responses by November 27, 2026.

General Info

Recruit, vet, and train local peer support volunteers for Newham family hub projects.

Documents

This scope was carved out of ocds-h6vhtk-06cdab.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Newham Best Start Family Hubs Befriending, Navigation and Peer Support Service

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Organization & Contact Information

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AgencyLondon Borough of Newham
ContactsNo contacts available
OfficeN/A
Organization / AgencyLondon Borough of Newham
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs recruitment, vetting, and training of local volunteers for prime contractors on London Borough of Newham family hub projects. Develops and delivers training modules on befriending, active listening, and signposting. Manages onboarding and DBS check certification. Requires safeguarding certifications for work with families and children. Delivers a trained cohort of local peer support volunteers.

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More opportunities from London Borough of Newham

Same awarding agency

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The London Borough of Newham is seeking a Voluntary, Community and Faith Sector led provider to deliver a befriending and navigation service supporting families from pregnancy up to age five. This service is designed to complement the Best Start Family Hubs by providing informal emotional support and practical advice through a multi-channel approach, including telephone helplines, text, WhatsApp, and virtual channels. The primary objectives are to reduce isolation, increase parental confidence, and assist underrepresented or seldom heard groups in navigating local services through a peer support model utilizing trained local volunteers. The provider will be expected to facilitate warm handovers and light-touch support to ensure families are successfully linked to wider provisions. The contract is estimated to be valued at 450,000 GBP including VAT, with an initial performance period from 1 April 2027 to 31 March 2029 and a potential one-year extension to 1 April 2030. The award will be determined based on a weighted evaluation of quality at 70 percent, price at 20 percent, and social value at 10 percent. This opportunity is particularly suitable for small and medium-sized enterprises as well as voluntary, community, and social enterprises. Tenders must be submitted electronically by 12:00pm on 27 November 2026.

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