This Subcontract opportunity from Georgia was posted on February 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Employee Benefits Call Center Operations

Closed

State & Local

Submission Closed02/14/2024, 07:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811211

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AI Contract Overview

The City of Forest Park in Georgia is seeking a subcontractor for Employee Benefits Call Center Operations. The selected provider will be responsible for managing a HIPAA-compliant inbound call center designed to assist employees with inquiries regarding benefits enrollment, claims, coverage, and plan changes. The operational requirement includes the capacity to handle a minimum of 10,000 calls annually. This opportunity was posted on February 9, 2024, with a response deadline of February 15, 2024. The project falls under NAICS code 811211 and is part of a broader effort to secure employee benefit consulting and brokerage services for the city.

General Info

Agency

Georgia → City of Forest Park

NAICS

811211 - Consumer Electronics Repair and Maintenance

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 01042024.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request For Qualifications: City of Forest Park Employee Benefit Consulting and Brokerage Services

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedFeb 9

subcontract

Response DeadlineFeb 14

Deadline has passed

Submission Closed

02/14/2024, 07:00:00 PM EST

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Organization & Contact Information

AgencyGeorgia → City of Forest Park

ContactsNo contacts available

OfficeN/A

Organization / Agency

Georgia → City of Forest Park

Office AddressN/A

ContactsNo contact information available

Full Description

Operate a HIPAA-compliant inbound call center to support employee inquiries on benefits enrollment, claims, coverage, and plan changes, handling at least 10,000 calls annually.