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This Sources Sought opportunity from Department Of Defense was posted on November 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

End to End Systems Management Center (E2E SMC)

Closed
TRANSCOM24D001Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Omas Strategic Buying Center - Information Technology

POSTED

about 9 hours ago

DEADLINE

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General Info

NAICS

541519 - Other Computer Related Services

Place of Performance

Mt Zion, IL, 62225, USA

Set-Aside

SBA

Documents

4

2023.10.19 E2E SMC RFI Q&A

PDF, High priority: read this firstq-and-a
High

Acquisition Strategy and Evaluation Factors for HTC711-25-Q-E124 E2E SMC

PDF, High priority: read this firstpresolicitation
High

PWS for SDDC End to End Systems Management Center Support

PDF, High priority: read this firstpws
High

USTRANSCOM End to End Systems Management Center RFI TRANSCON24D001

PDF, High priority: read this firstrfi
High

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Timeline

5 updates
PhaseClosed
Posted

Sources Sought

Notice updated

Notice details unchanged. Attachments may have changed.

Notice updated

Notice details unchanged. Attachments may have changed.

Notice updated

The point of contact changed.

Notice updated

Response deadline changed from Oct 25, 2023 to Sep 15, 2025. Set-aside added: Total Small Business Set-Aside (FAR 19.5).

Response Deadline

Deadline has passed

Notice updated

The notice description changed. The point of contact changed.

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Ustranscom-Aq
Contacts2 people available
OfficeSCOTT AFB, IL, 62225-5357, USA
Office AddressSCOTT AFB, IL, 62225-5357, USA
Contacts
Matthew J. Hellmann

Full Description

Show more

4 November 2025:  Posted Amendment 0001 (Extending Response Date)


10 October 2025:  Posted to Encore III


E2E SMC Tier I/II call resolution, development, sustainment, and maintenance of the ITSM software (presently ServiceNow) and operational support (G3 Ops) to include reoccurring systems checks. All tasks shall be performed in accordance with (IAW) regulations and guidelines addressed in the PWS. SDDC presently utilizes ServiceNow ITSM as ticketing software and is focused on integrating and streamlining end to end workflows and to utilize more of the ServiceNow capabilities such as DevOps Change Velocity integrations for development tools (i.e., GitLab), Information Technology Operations Management (ITOM) for real time health monitoring and firewall tracking, Information Technology Asset Management (ITAM) for centralized tracking of assets to include Hardware and Software, and Strategic Portfolio Management (SPM) for project management, routing and tracking; all of which will require contractor support to implement and maintain the new services and workflows.  



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