This Government Contract opportunity from North Carolina was posted on March 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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End-User IT Support & Help Desk Services

Closed

State & Local

Submission Closed04/02/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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University of Michigan

POSTED

1 day ago

DEADLINE

in 17 days

AI Contract Overview

The City of Asheville is seeking a subcontractor to provide ongoing Tier 1 and Tier 2 technical support for its staff. The primary objective of this engagement is to manage IT service requests and incidents utilizing the ServiceDesk Plus platform to ensure efficient end-user support. This opportunity is categorized under NAICS code 541511 for custom computer programming services. Interested parties must submit their responses by the deadline of April 2, 2026, at 8:00 PM.

General Info

Agency

North Carolina → City of Asheville

NAICS

541511 - Custom Computer Programming Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of IBR #2007-26.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

298-IBR2007-26 ManageEngine

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMar 20

subcontract

Response DeadlineApr 2

Deadline has passed

Submission Closed

04/02/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyNorth Carolina → City of Asheville

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → City of Asheville

Office AddressN/A

ContactsNo contact information available

Full Description

Ongoing Tier 1 and Tier 2 technical support for City of Asheville staff using the ServiceDesk Plus platform to manage IT service requests and incidents.