End-User Training and System Handover

The contract titled End-User Training and System Handover requires the provision of on-site training for clinical and support staff at Department of Veterans Affairs facilities to ensure proficient operation of the new Zenitel IP intercom system. Training will cover core functionalities including paging, internal and external calling, and basic troubleshooting procedures necessary for daily use and minor system issues. The goal is to enable staff to effectively utilize the system without reliance on external technical support, ensuring seamless communication within healthcare environments. All training must be delivered directly at the facility locations where the system is installed, and the contractor is expected to facilitate a formal system handover upon completion. This subcontract is posted under the NAICS code 611430, indicating it pertains to other schools and instruction services, and is managed by the 245-NETWORK Contract Office 5 within the Department of Veterans Affairs. The opportunity was posted on April 30, 2026, with a response deadline of May 8, 2026, at 6:00 PM. No specific geographic location is listed for performance, implying the training may occur at multiple VA facilities nationwide. The contract does not specify a set-aside status or point of contact, and all proposals must be submitted by the stated deadline to be considered.