End-User Training for Grant Management Systems

This subcontract focuses on providing specialized end-user training services for the New York State Office of Information Technology Services. The primary objective is to support prime contractors by developing comprehensive user manuals and training guides and conducting both virtual and on-site training sessions in Albany, New York. These services are specifically designed for OCM staff and grant applicants utilizing the IntelliGrants and IG Express platforms. A key component of the engagement involves creating detailed how-to documentation for the Community Reinvestment Grant Program. The successful delivery of the contract is measured by the provision of fully trained staff and the completion of all required user documentation. The project falls under NAICS code 611430 and is managed under the authority of the state of New York.