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Engagement, Customer Feedback and Co-production Support for Adult Social Care

Active

100112750International

Response Deadline10/21/2026, 11:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The City of York Council Adult Social Care department is seeking a provider to support a programme of improvement following a recent assessment by the Care Quality Commission. The objective of this contract is to enhance engagement, customer feedback, and co-production by collaborating with individuals who have lived experience. The selected provider will analyze the current landscape to develop a more sustainable and effective approach to participation and engagement within health and social work services. This below-threshold open competition, identified by solicitation number 100112750, has an estimated value of 75,000 GBP excluding VAT. The contract is scheduled to run from November 9, 2026, to May 8, 2028, with performance based in York. The council is particularly interested in proposals from small and medium-sized enterprises as well as voluntary, community, and social enterprises. Tenders must be submitted electronically via the Yortender portal by October 21, 2026, at 12:00pm, with an enquiry deadline of October 14, 2026. The City of York Council will award the contract to the most advantageous tender based on a weighted evaluation ratio of 70 percent for quality and 30 percent for price.

General Info

Provider sought to improve adult social care engagement and co-production in York.

Agency

City of York Council

NAICS

541618 - Other Management Consulting Services

Place of Performance

GBR

Set-Aside

NONE

Documents

(1)

Engagement, Customer Feedback and Co-production Support Tender

PDF•tender notice

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Timeline

PhaseSolicitation

PostedSep 29

Solicitation

Response DeadlineOct 21

Submission deadline

Response Deadline

10/21/2026, 11:00:00 AM UTCin 20 days

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Organization & Contact Information

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AgencyCity of York Council

Contacts1 person available

OfficeN/A

Organization / AgencyCity of York Council

Office AddressN/A

Contacts

contact@example.gov

Full Description

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City of York Council Adult Social Care (ASC) is undertaking a programme of improvement following the recent assessment by the Care Quality Commission. ASC is seeking to commission a provider to support improvements in engagement, customer feedback and co-production. This will include working with people with lived experience to understand the current landscape and co-produce a more sustainable and effective approach to engagement and participation.

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