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Enterprise Monitoring Support Services

Active

State & Local

Response Deadline10/29/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Enterprise Monitoring Support Services subcontract provides technical support and maintenance for monitoring platforms utilized by prime contractors on City of Pasadena Information Technology Department projects. The scope of work includes monitoring platform health, troubleshooting performance issues, and updating configurations to accommodate evolving environments. The primary objective is to ensure consistent platform availability and the timely resolution of technical support tickets. This agreement spans a four-year term and requires strict adherence to established Performance and Availability Service Level Agreements. Classified under NAICS code 541519, the contract is managed by the Information Technology Department in California. Interested parties should note the response deadline of October 29, 2026.

General Info

Four-year technical support for City of Pasadena monitoring platforms ending October 29, 2026.

Agency

California → Information Technology Department

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-RFP-0480.

The full solicitation package (17 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

P-57907 Enterprise Monitoring

AI Contract Breakdown

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Timeline

PostedSep 29

subcontract

Response DeadlineOct 29

Submission deadline

Response Deadline

10/29/2026, 10:00:00 PM UTCin 8 days

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Organization & Contact Information

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AgencyCalifornia → Information Technology Department

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Information Technology Department

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and maintenance for monitoring platforms for prime contractors on City of Pasadena Information Technology Department projects. Monitors platform health, troubleshoots performance issues, and updates configurations for evolving environments. Ensures adherence to Performance and Availability SLAs over a four-year term. Delivers ongoing platform availability and resolution of technical support tickets.

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