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Enterprise Search Platform

Open
2140560State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The University at Buffalo is seeking a comprehensive Enterprise Search Platform to renew its search and insight capabilities across campus web properties. This procurement, identified by solicitation number 2140560 and contract number 26AXB0054, is a discretionary opportunity limited to New York State businesses certified under Article 15-A or Article 17-B of the New York State Executive Law. The estimated contract value ranges from 150,000 to 1,500,000 dollars, with a total performance period of three years spanning from September 24, 2027, to September 23, 2030. The project includes specific contracting goals for SDVOB at 6.00 percent, MBE at 17.90 percent, and WBE at 12.10 percent. The required platform must provide advanced capabilities including enterprise search across UBCMS, Oracle databases, and file systems, with the capacity to index over 350,000 documents daily. Key technical requirements include relevance tuning, faceted navigation, a customizable UI adhering to institutional web standards, search analytics, and content auditing tools. The solution must support RESTful APIs, role-based access control, and the preservation of existing Groovy-based query hooks. The contract includes the procurement of Funnelback Standard software and associated Customer Care Core annual support, which provides 24x7 incident management and unlimited maintenance task tickets. Additionally, the awarded vendor must provide comprehensive documentation and training for university developers and administrators to ensure long-term sustainability.

General Info

University at Buffalo seeks a certified NYS business for an enterprise search platform.

Agency

State University of New York (SUNY)

NAICS

519290 - Web Search Portals and All Other Information Services

Place of Performance

Buffalo, NY, NY, USA

Set-Aside

MWBE/SDVOB

Documents

2
PDF, High priority: read this firstrfq
High
XLSX, High priority: read this firstrfq
High

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyState University of New York (SUNY)
Contacts2 people available
OfficeN/A
Organization / AgencyState University of New York (SUNY)
Office AddressN/A
Contacts
Alex BorichevskiySenior Buyer
contact@example.gov
+1 (555) 000-0000
Alex BorichevskiySenior Buyer
contact@example.gov
+1 (555) 000-0000

Full Description

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The University at Buffalo intends to procure a comprehensive search platform pursuant to its discretionary purchasing authority under State Finance Law §163(6) and NYS Education Law §355 (5)(a). This procurement opportunity is limited to New York State businesses certified pursuant to Article 15-A or Article 17-B of the New York State Executive Law. Interested parties should contact Alex Borichevskiy for more details about this opportunity. The University at Buffalo (“University”) is seeking the below services: To renew its search and insight platform to ensure continuity, scalability, and enhanced discovery across its campus web properties. The platform must fully support the following capabilities: Enterprise Search: Indexes and retrieves content from multiple sources including CMS (UBCMS), Oracle databases, and file systems. Relevance Tuning: Allows administrators to adjust ranking algorithms and boost specific content to improve result quality and visibility. Faceted Navigation: Supports dynamic filtering by metadata such as content type, department, or date, as seen in UB’s current tabbed search interface. Customizable UI: Enables branding and layout customization to match UB’s institutional web standards, including support for FTL templates and custom mini-sites like “Find My UBIT Name” and “People Search.” Search Analytics: Provides reports on search behavior, popular queries, and zero-result searches to inform content strategy and improve user experience. Content Auditing: Identifies broken links, outdated content, and accessibility issues across indexed pages using built-in auditing tools such as Accessibility Auditor and Content Auditor. Integration with Adobe CMS: Seamless indexing and retrieval of content hosted in UBCMS, UB’s content management system, with support for custom search endpoints. Personalization: Supports tailored search results based on user roles or behavior, including curated promotions and “best bets” managed by business users. RESTful API: Enables programmatic access to search results and indexing functions, including support for /s/search.json and autocomplete APIs used across UB domains. Security & Access Control: Honors content permissions and supports role-based access to search results, ensuring secure and appropriate content delivery. Scalability: Capable of supporting large-scale deployments across multiple campus domains, with daily indexing of over 350,000 documents and capacity for up to 500,000. Support for Structured & Unstructured Data: Indexes HTML, PDFs, Word documents, and other formats, including database-driven collections with Oracle connectors. Custom Server-Side Logic: Preserves existing Groovy-based query hooks and index filters, with migration or reimplementation in DXP as needed. Crawl Scheduling: Enables flexible crawl scheduling, including daily reindexing, high-frequency updates for directories and news, and reduced frequency for archived content. Knowledge Transfer: Includes comprehensive documentation and training options for UB developers and administrators to ensure successful adoption and long-term sustainability. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Squiz, Inc. Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 6.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 17.90% WBE Goal: 12.10%

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Earlier notices in this NAICS code

Posted before this notice, open and closed

NAICS: 519290
New
SLED
On-Line Information Services, Inc. (Alacourt FY27)
Solicitation # SRC0000037520
Alabama Board of Nursing

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3 days ago

DEADLINE

in about 8 hours
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NAICS: 519290
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Agency Administrative

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3 days ago

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about 11 hours ago
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New
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3 days ago

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NAICS: 519290
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CINAHL Complete Database Subscription Access
Alabama Board of Nursing

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6 days ago

CLOSED

about 20 hours ago
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NAICS: 519290
Closed
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Sole Source EBSCO - CINAHL Complete - FY27
Solicitation # SRC0000037494
Alabama Board of Nursing

POSTED

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