Enterprise Skills Assessment Platform

The U.S. Army Special Operations Command is seeking a commercially available, subscription-based Software-as-a-Service solution to assess, measure, and guide the upskilling of its technical workforce through the Enterprise Skills Assessment Platform. The contractor must provide a secure platform with 500 user licenses, full technical support, and comprehensive reporting capabilities to deliver role-based skills assessments and data analytics focused on critical technical domains including Artificial Intelligence, Data Engineering, Cybersecurity, and Software Development. The work is to be performed under a Firm Fixed Price contract with a one-year base period running from July 15, 2026, to July 14, 2027, at the place of performance in Fayetteville, North Carolina. Key deliverables include initial tenant and admin access within five business days of award, a user onboarding guide and training materials within ten business days, a calibrated Skill Circuit Plan within fifteen business days, quarterly Skills Gap Analysis Reports every 90 days, and a Final Report at contract closeout. Performance standards require 99.9% monthly platform uptime excluding scheduled maintenance, 100% of user account requests provisioned within 48 business hours, 95% of critical technical support tickets resolved within 24 business hours, and 90% of all other tickets resolved within 72 business hours. Software bugs or outages must be corrected within 48 hours of notification at no additional cost. Reporting must be delivered by the fifth business day of each quarter, and technical support must meet specified service level agreements. The acquisition is a total small business set-aside under NAICS code 541519, open exclusively to small businesses including HUBZone and Service-Disabled Veteran-Owned Small Business concerns. The solicitation uses Simplified Acquisition Procedures under FAR Part 12 and incorporates numerous Federal Acquisition Regulation clauses including commercial items provisions, cybersecurity requirements such as DFARS 252.204-7012 and 252.204-7018, prohibitions on Kaspersky Lab products, contractor ethics obligations, labor standards, and electronic invoicing via Wide Area WorkFlow. Offerors must be registered in the System for Award Management with current representations and certifications, possess a Unique Entity Identifier and CAGE code, and submit their quote by email to the designated point of contacts no later than July 10, 2026, at 3:00 PM EST. Evaluation will follow