Enterprise Utility Metering and Monitoring Software Solution

The University of North Carolina at Charlotte is seeking proposals from qualified vendors to provide an enterprise-level utility metering and monitoring software system capable of integrating approximately 700 submeters across its campus. The primary goal is to enable the energy management team to detect significant changes in utility consumption and costs promptly, facilitating rapid operational responses and utilizing the system as a "building health check" to prevent failures or outages. The contract is structured with options for phased deployment and multi-year service agreements, including both on-premise and cloud-based solutions, with detailed pricing to be submitted by vendors. The initial contract period is one year, with the possibility of up to seven renewal years, and the project timeline aims for a six-month implementation from contract start. The solicitation emphasizes comprehensive evaluation criteria, including technical approach, project organization, vendor qualifications, and cost, with a weighted focus favoring technical and organizational factors. Vendors must submit detailed proposals through the electronic Vendor Portal by November 19, 2025, ensuring all required attachments—such as HUB participation, customer references, financial certifications, and self-assessment forms—are completed and included. The contract incorporates North Carolina General Terms and Conditions, mandates compliance with state laws including E-Verify, and requires vendors to designate contract and customer service contacts. Inspection and acceptance procedures specify that deliverables will be reviewed at the UNC Charlotte site, with payment contingent upon successful acceptance. The agreement also contains provisions for personnel approval, contract modifications, conflict of interest, confidentiality, and dispute resolution, reflecting the university’s emphasis on performance integrity, security, and operational continuity throughout the contract lifecycle.