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This Solicitation opportunity from Colorado was posted on February 19, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

ERate Palo Alto Firewall or Equivalent Maintenance Services

Closed
25-680-008State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers under RFO HHS0017021 for a contractor to provide Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support (DSS). The scope of work involves providing Tier 1 and Tier 2 support for DFPS, Enterprise, and TIERS customers, with a focus on meeting key performance metrics such as Average Handle Time, First Call Resolution, and Customer Satisfaction. Services must align with ITIL Foundation best practices and comply with HIPAA standards for protecting health information. The anticipated contract start date is April 2027, with an initial term of three years and options for up to three additional one-year extensions. Historical compensation for similar contracts is approximately 3,899,492.84 dollars per fiscal year. To be eligible, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. The selection process is based on best value, with evaluation weights split between experience (35 percent), cost (35 percent), and the narrative proposal (30 percent). Proposals must be submitted by December 2, 2026, either via the Online Bid Room or through two labeled USB drives delivered to the Response Coordinator in Austin, Texas. Required documentation includes a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various affirmations and certifications, including a Data Use Agreement and Security and Privacy Inquiry.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 24 days

AI Contract Overview

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The Poudre School District in Larimer County, Colorado, is seeking qualified vendors to provide maintenance services for Palo Alto Firewalls or similar systems under the E-Rate program. The contract aims to secure ongoing support and maintenance for these cybersecurity solutions, ensuring their optimal performance and security. Bids must be submitted electronically by March 21, 2025, with the contract value estimated between $50,000 and $200,000, reflecting the scope of maintenance services required. The solicitation emphasizes the importance of compliance with the district’s policies and procedures, and interested vendors are encouraged to review the detailed bid instructions through the provided online link. The primary contact for this solicitation is Kristin Thetford, whose email is available for inquiries. The contract falls under NAICS code 541519, indicating a focus on other computer related services, and is part of the district’s efforts to enhance its cybersecurity infrastructure through reliable maintenance support.

General Info

Place of Performance

CO, USA

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstifb
High

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyColorado → Poudre School District
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Kristin Thetford

Full Description

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25-680-008 - Maintenance Services for Palo Alto Firewall or Similar Solutions under E-Rate. Located in Larimer County, Colorado, USA. Poudre School District R-1 (referred to as the “District”) is seeking electronic sealed bids from qualified and professional vendors (“Vendor”) able to deliver maintenance services for Palo Alto Firewall or equivalent systems. These services should align with the requirements outlined in this Invitation for Bid (“IFB”). All interested vendors are encouraged to submit their bids following the specified policies, procedures, and deadlines provided in this document.

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