ESRD Help Desk

The Centers for Medicare and Medicaid Services is seeking a contractor for the ESRD Help Desk to support the Automated Plan Payment System (APPS). This critical system is used to calculate, validate, and process prospective monthly payments for Medicare Advantage Plans, Prescription Drug Sponsors, and various other plan types. Because CMS is legally mandated to ensure these multi-billion dollar payments are accurate and timely, the contractor will play a vital role in correcting ESRD data when plans report payment discrepancies. This opportunity is categorized as a forecast under NAICS code 541512. Key points of contact for the requirement include Aliza Kim as the Program Point of Contact and Evelyn Dixon as the Contracting Officer. The primary objective of the engagement is to maintain the integrity of the APPS as the focal point for processing essential monthly plan payments.