ESRD Help Desk

The contract focuses on support for the Automated Plan Payment System (APPS), which is critical for the Centers for Medicare and Medicaid Services (CMS) in calculating, validating, and processing monthly advance payments to Medicare Advantage Plans, Prescription Drug Sponsors, and other plan types. Since CMS is legally required to make these payments regularly, the accuracy and timeliness of the APPS are essential. The contractor’s primary responsibility includes assisting in the correction of End-Stage Renal Disease (ESRD) data issues when plans report payment inaccuracies, thus ensuring the integrity of multi-billion dollar monthly transactions. This opportunity, titled ESRD Help Desk, is a forecast posted by CMS in March 2026 under the NAICS code 541512. While specific location details and set-aside status are not provided, the contract will be managed by CMS with key contacts identified for program coordination and contracting. The contractor will play a crucial role in maintaining the core payment processing system, helping CMS meet its legal obligations and support beneficiaries through accurate funding of Medicare-related plans.