ESSO support for enforcement of mandatory PIV login through the HSPD-12 credential. Provides us with Platinum support, direct access to vendor product research & development to support SSA and provide customization of ESSO as needed.

The contract involves ESSO support focused on enforcing mandatory PIV login through the HSPD-12 credential, ensuring enhanced security compliance. It includes Platinum level support, which provides priority access to vendor expertise, as well as direct involvement in product research and development tailored to the needs of the Social Security Administration (SSA). This arrangement allows for technical customizations of the ESSO platform to better align with SSA’s security requirements and operational objectives. Through this contract, SSA gains an advanced support structure designed to facilitate secure and efficient authentication processes critical for compliance with federal security mandates. The partnership enables continuous improvements and adaptations of the ESSO solution, ensuring that the SSA can maintain high standards for identity verification and access control within its information technology infrastructure. The contract falls under the NAICS code 541519, relating to other computer-related services, and is managed by the Social Security Administration’s Division of Information Technology and Security Services.