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This Solicitation opportunity from Texas was posted on August 29, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Event Management Software Solutions and Services at TSTC

Closed
300State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers for Request for Offer (RFO) No. HHS0017021 to obtain Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support Services (DSS). The scope of work includes Tier 1 support for DFPS, Enterprise, or TIERS customers, Tier 2 support for complex problem resolution, and on-site technical deskside support. All services must align with the ITIL Foundation framework for IT Service Management and comply with HIPAA standards for protecting health information. Performance will be measured through key metrics such as First Call Resolution (FCR) and Customer Satisfaction (CSAT) scores. The anticipated contract start date is August 2027, with an initial term of three years and options for two additional one-year extensions, plus a final one-year extension for immediate operational needs if necessary. Historical compensation for similar contracts is approximately 3,899,492.84 USD per fiscal year. To qualify, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. Award selection will be based on best value, with evaluation weights split between experience (35%), cost (35%), and the narrative proposal (30%). Responses must be submitted by November 12, 2026, via the Online Bid Room or via two sealed USB drives delivered to the HHSC Response Coordinator in Austin, Texas. The submission must include a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various required affirmations and certifications. Failure to acknowledge solicitation addendums or meet minimum qualifications will result in disqualification.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days

AI Contract Overview

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The contract titled "Event Management Software Solutions and Services at TSTC" is a solicitation issued by Texas State Technical College (TSTC) in Texas, aimed at acquiring comprehensive event management software and related services. The solicitation was posted on August 29, 2025, with a deadline for responses set for September 22, 2025. The contract is expected to have a value ranging from $500,000 to $2,000,000, indicating a significant investment in software solutions and services to support TSTC's event management needs. The procurement falls under the NAICS code 541519, which pertains to other computer related services, emphasizing the technical and software-focused nature of the contract. Interested vendors are encouraged to contact the primary point of contact, the Solicitations Department, via email at [email hidden] or by phone at [phone hidden] for further information or to submit their proposals. The contract aims to enhance TSTC’s capabilities in managing events efficiently through tailored software solutions, ensuring streamlined operations and improved user experience. Details about the bidding process and additional information can be accessed through the provided online link, which directs to the official bidding platform.

General Info

Place of Performance

TX, USA

Set-Aside

NONE

Documents

11
PDF, High priority: read this firstifb
High
PDF, High priority: read this firstifb
High
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstrfb
High
PDF, High priority: read this firstrfp
High
PDF, High priority: read this firstrfb
High
PDF, High priority: read this firstsow
High
PDF, High priority: read this firstspecifications
High
PDF, High priority: read this firstitb
High
PDF, High priority: read this firstrfp
High

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Timeline

7 updates
PhaseClosed
Posted

Solicitation

Notice updated

Response deadline changed from Apr 16, 2024 to May 29, 2024. The notice title changed. NAICS code changed from 562111 to 238290. The notice description changed.

Notice updated

Response deadline changed from May 29, 2024 to Jul 18, 2024. The notice title changed. NAICS code changed from 238290 to 315210. The notice description changed.

Notice updated

Response deadline changed from Jul 18, 2024 to Oct 15, 2024. The notice title changed. NAICS code changed from 315210 to 336390. The notice description changed. The point of contact changed.

Notice updated

Response deadline changed from Oct 15, 2024 to Jan 14, 2025. The notice title changed. NAICS code changed from 336390 to 238910. The notice description changed. The point of contact changed.

Notice updated

Response deadline changed from Jan 14, 2025 to May 20, 2025. The notice title changed. NAICS code removed. The notice description changed.

Notice updated

Response deadline changed from May 20, 2025 to Jun 20, 2025. The notice title changed. NAICS code added: 221320. The notice description changed.

Notice updated

Response deadline changed from Jun 20, 2025 to Sep 22, 2025. The notice title changed. NAICS code changed from 221320 to 541519. The notice description changed. The point of contact changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas State Technical College
Contacts1 person available
OfficeN/A
Organization / AgencyTexas State Technical College
Office AddressN/A

Full Description

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Event Management Software Solutions and Services at TSTC

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