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Event Staffing and Patron Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Event Staffing and Patron Services involves providing non-security, guest-facing support for venue operations at the Ocean Center in Volusia County, Florida. The scope of work focuses on enhancing the attendee experience through ticket-taking, access verification, ushering, and general guest assistance. The selected provider must deliver trained personnel for specific event shifts and maintain a customer-service-oriented culture. Compliance with E-Verify is a mandatory requirement for this engagement. The opportunity is categorized under NAICS code 561320, with a response deadline set for December 9, 2026. Interested parties can find further details through the Volusia procurement portal.

General Info

Event staffing and patron services for Ocean Center, Volusia County, due December 9, 2026.

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-P-124JJ.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Ocean Center Event Staffing and Event Security Services

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Timeline

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Organization & Contact Information

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AgencyFlorida → Ocean Center
ContactsNo contacts available
OfficeN/A
Organization / AgencyFlorida → Ocean Center
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs non-security guest-facing services for prime contractors on Ocean Center (County of Volusia) venue operations projects. Performs ticket-taking, access verification, ushering patrons to seats, and general guest assistance. Requires compliance with E-Verify and a customer-service-focused culture. Delivers trained personnel for specific event shifts.

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Same NAICS industry code

NAICS: 561320
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POSTED

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More opportunities from Florida → Ocean Center

Same awarding agency

NAICS: 561612
New
SLED
Ocean Center Event Staffing and Event Security Services
Solicitation # 26-P-124JJ
Solicitation 26-P-124JJ is a request for proposals from the County of Volusia to provide event staffing and security services for the Ocean Center in Daytona Beach, Florida. The scope of work is divided into two primary service lines: Entry Security, which focuses on checkpoint operations, magnetometer screening, and access control, and In-Event Security, which manages crowds and incident response for live entertainment. The venue is a comprehensive facility featuring an 8,400-seat arena, a 93,000-square-foot exhibit hall, a 14,000-square-foot ballroom, and 32 meeting rooms. The contract requires the provision of trained personnel, including managers or supervisors for events requiring 15 or more security officers, and mandates that entry security staff refrain from carrying firearms or chemical agents. The award will be based on the best value, with 30% of the evaluation weight placed on professional qualifications and training, including specific licenses, certifications, and site-specific training strategies. Key requirements include CPR and AED certifications for supervisory personnel and compliance with E-Verify regulations. Performance is strictly monitored via a deduction schedule for failures such as missing event rosters, incomplete incident reports, or unreachable contract managers. Payment is processed within 45 business days of undisputed invoices, with a 10% reduction applied to invoices not submitted within five calendar days of the delivery of sign-in logs. All proposals must be submitted electronically via the OpenGov Procurement portal by December 9, 2026.
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