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This Government Contract opportunity from Department Of Homeland Security was posted on June 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Expert Assist Module – Customer Success & Training

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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This contract, titled "Expert Assist Module – Customer Success & Training," involves providing specialized customer success support and training services aimed at enhancing the use of a platform. The scope includes expert guidance on job and event posting, messaging best practices, conducting audits, and offering strategic recommendations to optimize platform utilization. It is classified under the NAICS code 541611, which typically covers management consulting services. The contract is a subcontract opportunity issued by the Department of Homeland Security through its Headquarters Contract Operations (CG-912) office. The work will be performed in Washington, with a submission deadline for responses set for June 23, 2026. Although specific details on set-aside types or point of contact are not provided, the contract focuses on improving customer engagement and operational efficiency through expert-led interventions and training modules.

General Info

Providing expert customer success support and training for platform optimization under DHS subcontract in Washington.

Agency

Department Of Homeland Security → Hq Contract Operations (CG-912)(000View Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

This scope was carved out of 70Z02326QCGRC0006.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

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AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Hq Contract Operations (CG-912)(000
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Homeland Security → Hq Contract Operations (CG-912)(000
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide expert-led customer success support and training to optimize platform use, including job/event posting, messaging best practices, audits, and strategic recommendations.

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