EXT HSA | RFP 1269 Senior Accompaniment Services

The San Francisco Human Services Agency is seeking proposals from nonprofit organizations to provide Senior Accompaniment Services for older adults and adults with disabilities who require assistance in the community due to safety concerns. This solicitation, RFP 1269, requires the selected provider to implement a comprehensive service model that includes managing service requests, coordinating clients with attendants, and handling the logistics of dispatching staff, volunteers, and drivers. To be eligible, proposers must be 501(c)(3) nonprofit organizations with at least three years of experience providing similar services to the target population. Proposals are due by December 10, 2026, and must include a cover page, a budget form in Excel, and proof of nonprofit status. Award evaluation is based on three primary factors: Organizational Capacity (40 points), Program Approach (35 points), and Fiscal Capacity (25 points). Key requirements include a detailed staffing plan with resumes for key personnel, a robust training program covering safety, de-escalation, and cultural competency, and a clear outreach strategy. Additionally, the provider must demonstrate the ability to serve individuals with physical, sensory, and mental disabilities and establish data collection processes for DAS reporting and compliance. Selected vendors must be certified with the City and County of San Francisco within ten days of the award notice, and all proposed pricing must remain valid for 180 calendar days.