This Sources Sought opportunity from Department Of Transportation was posted on March 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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FAA Integrated Service Center (ISC) Support Services

Closed

692M15-20-D-00004_Follow-on_RFIFederal

Submission Closed03/27/2026, 08:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

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DEADLINE

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DEADLINE

Database Administration and Application Support (AB Manager)

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DEADLINE

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244-NETWORK Contract Office 4 (36C244)

POSTED

1 day ago

DEADLINE

in 5 days

General Info

Agency

Department Of Transportation → AAQ600 692M15 Acquisition & Grants

NAICS

541513 - Computer Facilities Management Services

Place of Performance

NJ, USA

Set-Aside

NONE

Documents

692M15-20-D-00004 Follow-on RFI Questions and Answers

60 pages · q-and-a

High

Exhibit B-003 Performance Requirement Calculations for Price Adjustment

23 pages · exhibit

High

FAA Enterprise Wireless Program Support PWS Task Order CLIN 4A

12 pages · performance-work-statement

High

FAA Integrated Service Center 2.0 Section C Specifications

43 pages · specifications

High

FAA Integrated Service Center Support Task Order PWS

39 pages · performance-work-statement

High

FAA ISC Contract 692M15-20-D-00004 Lifecycle Asset Management PWS

20 pages · performance-work-statement

High

FAA ISC Contract Program Management Task Order PWS Jan 2026

15 pages · performance-work-statement

High

FAA ISC Section B Schedule - Contract Line Item Numbers and Task Orders

2 pages · schedule

High

FAA IT Customer Training Support Task Order PWS Jan 2026

14 pages · performance-work-statement

High

FAA IT Service Management Maturation Task Order PWS 692M15-25-F-00156

12 pages · performance-work-statement

High

RFI Questions for FAA/AIT IT Service Desk PWS

2 pages · rfi

High

RFI Questions on ServiceNow Platform Support

1 page · rfi

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

2 updates

PhaseClosed

PostedJan 29

Sources Sought

Notice updatedFeb 25

Response deadline changed from Feb 27, 2026 to Mar 13, 2026. The notice description changed.

Notice updatedMar 12

Response deadline changed from Mar 13, 2026 to Mar 27, 2026. The notice description changed.

Response DeadlineMar 27

Deadline has passed

Submission Closed

03/27/2026, 08:30:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Transportation → AAQ600 692M15 Acquisition & Grants

Contacts1 person available

OfficeATLANTIC CITY, NJ, 08405, USA

Organization / AgencyDepartment Of Transportation → AAQ600 692M15 Acquisition & Grants

Office AddressATLANTIC CITY, NJ, 08405, USA

Contacts

Daniel Leary

contact@example.gov

+1 (555) 000-0000

Full Description

Amendment 002 is issued to post FAA answers to questions received from vendors. Questions and answers can be found on attachment "692M15-20-D-00004_Follow-on_RFI_QA". This amendment changes the submission response date to 4:30PM EST on March, 27, 2026.

Amendment 001 is issued to change the submission response date to 4:30PM EST on March, 13, 2026. The FAA is currently preparing answers to questions received.

This is a Request for Information (RFI).

This is NOT a request for proposals or offers. The FAA is not seeking or accepting unsolicited proposals. The FAA will not pay for any information received or costs incurred in preparing vendor responses to this market survey. Therefore, any cost associated with a market survey submission is solely at the interested vendor’s expense.

The Federal Aviation Administration (FAA) is issuing a Request for Information (RFI) for interested and capable parties to provide enterprise IT support relevant to the Integrated Service Center (ISC).

The purpose of this RFI is to request information and feedback from industry to FAA Questions relating to full lifecycle management from businesses capable of providing the hardware, training, and technical support services for the ISC utilized by the FAA. Areas of the FAA/AIT IT Service Desk Performance Work Statement (PWS) of specific interest to the FAA are Platform Support section of the CLIN2 (Service Desk) PWS and the CLIN 7 (Enterprise Support Platform Capability Enablement and IT Service Management Maturation).

The responses to this RFI will help determine future acquisition strategies of a follow-on effort. This requirement is currently procured under contract FAA contract 692M15-20-D-00004.

Please see the attached list of questions to be answered and submitted with your statement of capability and any applicable experience.

Attached are the following documents to assist with your responses and are solely for the purposes of this RFI:

Requirement Documents:

Section B Document
Section C Document
CLIN 1 PWS
CLIN 2 PWS
CLIN 3 PWS
CLIN 4A PWS
CLIN 6 PWS
CLIN 7 PWS
Exhibit B-003

Questions for Industry:

Questions_ServiceNow Platform Support
Questions_Service Desk Surge, Pricing and Automation_Asset Management

All questions related to this RFI should be sent to the FAA Contracting Officer, contact@example.gov, no later than 4:30pm EST, on Friday, February 13, 2026.