FAC132 Security, Investigative, Assessment & Training Services

The Operational Services Division of Massachusetts is soliciting responses for statewide contract FAC132, which provides Security, Investigative, Assessment, and Training Services. This blanket contract, with an estimated value of 66 million dollars, is intended to replace the previous FAC115 contract. The period of performance runs from July 1, 2027, to June 30, 2032, with responses due by February 11, 2027. The scope of work is divided into four primary categories: Category 1 covers armed and unarmed security and surveillance; Category 2 involves private investigative services such as background and fraud investigations; Category 3 focuses on security risk and vulnerability assessments; and Category 4 provides emergency response and crisis management training. Bidders must submit their proposals through the COMMBUYS portal, including a detailed price sheet, a Continuity of Operations Plan, and a Supplier Diversity Plan with a minimum financial commitment of 1 percent to certified diverse businesses. Evaluation factors include comparable services, capacity plans, training standards, and prompt pay discounts. Awarded contractors are subject to a 1 percent OSD administration fee and must maintain high performance standards, including a buyer satisfaction score of 85 to 90 percent and 100 percent certification compliance for all assigned personnel. All services must adhere to strict confidentiality standards, including Executive Order 504, and training materials must comply with ADA digital accessibility standards.