Security Officer Services for the Killeen Public Library

The City of Killeen is soliciting proposals for armed and unarmed security officer services at the Killeen Public Library to maintain a safe and orderly environment for patrons, employees, and city property. The selected contractor will provide one security officer during scheduled service hours, with the capacity to provide additional coverage upon request. Key deliverables include the documentation of suspicious activity, theft, and hazardous conditions, as well as ensuring continuous coverage and the immediate replacement of ineligible personnel. All armed officers must hold a Texas Department of Public Safety Private Security license and maintain all required firearms qualifications and training under Texas law. The contract is awarded based on a Weighted Best Value method, with evaluation criteria focusing on pricing and payment terms (20%), personnel, training, and deployment (20%), service and technical support (15%), licensing and certification (15%), customer service and account management (10%), equipment and on-site requirements (10%), and service and job requirements (10%). An optional second phase involving interviews or demonstrations may be conducted. Proposers must submit their responses electronically by November 24, 2026, including a pricing form for various rates, a vendor questionnaire, and an emergency business service document. The total contract value is capped at $100,000 without prior City Council approval.