FACZG Chiller Maintenance Contract

The U.S. Embassy Zagreb, under the Department of State, is seeking proposals for preventative maintenance services on modular air-cooled chillers and dedicated heat recovery chillers located at the American Embassy in Zagreb, Croatia. This procurement, identified as solicitation number 19HR9026Q0014 and titled FACZG Chiller Maintenance Contract, is set aside exclusively for Women-Owned Small Businesses and operates under a lowest-priced, technically acceptable (LPTA) award methodology. Proposals must be submitted electronically by July 17th, 2026, at 12:00pm CET to MazorT@state.gov and ZagrebProcurement@state.gov, and must be in English using MS-Word 2007/2010, MS-Excel 2007/2010, or Adobe Acrobat PDF formats with a maximum file size of 30MB; larger submissions must be divided into multiple emails each under the limit. Mandatory components include the SF-1449 form, completed Section B pricing details, Section K representations and certifications, additional information as specified in Section L, and verifiable proof of current SAM registration at https://www.sam.gov. Failure to register in SAM prior to submission will result in automatic disqualification. The Statement of Work requires semi-annual and annual maintenance tasks on specified chiller units and associated equipment, including motor starters and electronic panels, with all work performed by certified personnel under a qualified project superintendent fluent in English. Contractors must comply with U.S. and local laws, provide Defense Base Act insurance, meet stringent security protocols including access restrictions to classified areas requiring cleared American personnel, and ensure all warranties and guarantees from suppliers are legally binding and submitted upon completion. Performance is governed by a one-year base period commencing no later than September 1, 2026, with four optional one-year extensions, totaling up to five years. Payment is tied to completion of each maintenance visit, requiring submission of an invoice to ZagrebInvoices@state.gov accompanied by a signed Maintenance Checklist and a copy of the service report. The Contracting Officer’s Representative, Conor Thornton, will oversee inspection, acceptance, and quality assurance, with all complaints from embassy personnel documented and addressed. The contract is subject to U.S. laws, and any deviation from solicitation requirements must be clearly justified. All offerors must have the financial resources, organizational capacity, experience, and integrity to perform, and past performance will