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FEMA Surge Staffing (Industry Day)

Active

HSFETX-17-R-0700Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Federal Emergency Management Agency (FEMA) is hosting a Virtual Industry Day on August 22, 2017, aimed at developing partnerships with the temporary staffing industry to address surge staffing needs during catastrophic disasters or humanitarian events. This event, scheduled from 9:00 a.m. to 12:00 p.m. EDT, serves as a market research tool to gather industry feedback on FEMA’s draft Performance Work Statement and identify potential service providers before selecting an acquisition approach. FEMA seeks contractors capable of supplying on-site personnel to serve as call agents and data entry staff to support its call centers when disaster-related demand exceeds current resources. These surge staffing capabilities are vital for registering disaster survivors and providing timely information on disaster assistance referrals. Participation in the Virtual Industry Day is free but requires pre-registration due to limited virtual space, with registration handled via email to the FEMA Industry Registration contact. To conduct business with FEMA, companies must be registered in the System for Award Management (SAM), a free government website, and are encouraged to complete registration prior to natural disasters to facilitate timely contracting. The solicitation, identified under number HSFETX-17-R-0700 and categorized under NAICS code 561320, is managed by the Department of Homeland Security’s Texas NPSC office, with Michael Young serving as the Contracting Officer. Additional details and registration instructions are provided in the associated Industry Day flyer.

General Info

FEMA hosts Virtual Industry Day for surge staffing partnerships, focusing on disaster call center support.

Agency

Department Of Homeland Security → Texas Npsc(txnp)

NAICS

561320 - Temporary Help Services

Place of Performance

Set-Aside

NONE

Documents

PWS Surge Temp Services (26 Jun 17)

sow

High

FEMA Industry Day Flyer - 28 Jul 17

industry-day

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseSources Sought

PostedJul 28

Sources Sought

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Organization & Contact Information

AgencyDepartment Of Homeland Security → Texas Npsc(txnp)

Contacts1 person available

OfficeDENTON, TX, 76208, USA

Organization / AgencyDepartment Of Homeland Security → Texas Npsc(txnp)

Office AddressDENTON, TX, 76208, USA

Contacts

Michael YoungContracting Officer

contact@example.gov

Full Description

In ongoing preparation for disasters, the Federal Emergency Management Agency (FEMA) Individuals and Households (IHP) Service Delivery Branch, is conducting a Virtual Industry Day on August 22, 2017 between 9:00 a.m. - 12:00 p.m. EDT to develop partnerships with the temporary staffing industry. We have found that there is a need to express FEMA's unique surge staffing requirements to representatives from industry. This Industry Day is a market research tool being used to: (a) solicit industry input on the attached draft Performance Work Statement (PWS), and to (b) determine potential sources that are capable of providing the services described herein prior to determining the method of acquisition. FEMA would also like to get valuable feedback from the industry regarding our standards, expectations, industry developments, and to incorporate comments into our next Request for Proposal. FEMA requires Contractor(s) to provide on-site personnel to serve as call agents to support caller services and to provide data entry when events exceed FEMA's resource capabilities during catastrophic disasters or humanitarian events. FEMA's capability to scale and leverage additional surge resources at our call centers is critical to our mission of registering disaster survivors for disaster assistance and provide applicants with information regarding disaster assistance referrals. To do business with the U.S. Government, companies must be registered and have an active registration in the System for Award Management (SAM). SAM is an official website of the U.S. Government and there is no cost to use it. Please visit www.SAM.gov for more information. You should register your business prior to a natural disaster in order to expedite your ability to do business with FEMA. There is no cost to attend this Industry Day via teleconference or virtually through FEMA Connect, but pre-registration is required and limited space is available. Please email fema-industry-registration@fema.dhs.gov if your company will join the teleconference. When registering include "Pre-Registration Temp Services Virtual Industry Day" in the subject line. Please read the attached Industry Day flyer for more information.