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Field Service Representative (FSR) - Desktop & Hardware Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity is for a Field Service Representative specializing in desktop and hardware support for the Department of Defense, specifically supporting Army GEOINT Office projects under W6QK Inscom Belvoir. The role involves providing on-site break/fix repairs, advanced troubleshooting, and the installation of fiber and copper cabling. Additionally, the representative is responsible for resolving desktop system and GEOINT application issues and managing the disposal of equipment through the official Army supply system. The position requires a Final Top Secret/SCI clearance to perform the necessary duties. Key deliverables include the successful repair of hardware and the resolution of local system tickets. Interested parties should note the response deadline of November 13, 2026, and the classification of the work under NAICS code 811212.

General Info

Field Service Representative for DoD hardware support requiring Top Secret/SCI clearance by 11/13/2026.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

VA

Set-Aside

NONE

Documents

This scope was carved out of W50NH927RA006.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

W50NH9-27-R-A006 (formally W50NH9-26-R-A019) Scalable Geospatial Intelligence (GEOINT) Architecture Information Technology (IT) Contractor Manpower Equivalent (CME) Support (Scalable GEOINT)

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Inscom Belvoir
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs on-site break/fix repairs and advanced troubleshooting for prime contractors on Army GEOINT Office projects. Installs fiber and copper cabling and resolves desktop system and GEOINT application issues. Manages equipment disposal through the Army supply system. Requires Final Top Secret/SCI clearance. Delivers repaired hardware and resolved local system tickets.

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W50NH9-27-R-A006 (formally W50NH9-26-R-A019) Scalable Geospatial Intelligence (GEOINT) Architecture Information Technology (IT) Contractor Manpower Equivalent (CME) Support (Scalable GEOINT)
Solicitation # W50NH927RA006
Solicitation W50NH9-27-R-A006 is a Request for Proposal for the United States Army Intelligence and Security Command (INSCOM) to provide holistic Information Technology (IT) services, including programmatic, logistic, and management support, to maintain and modernize the Scalable Geospatial Intelligence (GEOINT) Architecture. The contract is primarily a Time and Material (T&M) action with an estimated value not to exceed 1,000,000 dollars. The period of performance includes a 30-day transition-in period, one 12-month base period starting January 11, 2027, four 12-month option periods, and one six-month option period. Key technical requirements include network and system administration, the implementation of DevSecOps pipelines, and support for transitioning architecture to cloud-based infrastructures such as AWS GovCloud and C2S. The government will award the contract based on a Best Value Trade Off process, where the Staffing Plan is significantly more important than Price. Eligible offerors must possess a Top Secret Facility Clearance (FCL), meet Cybersecurity Maturity Model Certification (CMMC) requirements, and be registered in the System for Award Management (SAM). Personnel must hold Top Secret clearances with SCI eligibility. Proposals are due by 12:00 PM EST on November 13, 2026, and must be submitted electronically via the Procurement Integrated Enterprise Environment (PIEE) portal. The scope of work emphasizes high-level IT administration and the use of automation tools such as Python, Powershell, and Bash to support Army GEOINT operations.
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