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24/7 Hardware Support Provider

Active

State & Local

Response Deadline11/12/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract agreement establishes a partnership for 24/7 hardware support and long-term warranty services to assist prime contractors with virtual server refresh projects for the Catoosa County Board of Commissioners in Georgia. The selected provider is responsible for delivering comprehensive hardware maintenance and on-site repairs over a five-year term, ensuring that all service level agreements are strictly fulfilled. A critical requirement of the contract is the guarantee of a four-hour on-site response time for any hardware failures. To maintain these standards, the provider must deploy technicians who hold specific certifications for the hardware brands utilized in the project. Interested parties must submit their responses by November 12, 2026.

General Info

Five-year hardware support and warranty for Catoosa County with four-hour on-site response time.

Agency

Georgia → Catoosa County Government

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-22.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

2026-22 Virtual Server Refresh

AI Contract Breakdown

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Timeline

PostedOct 14

subcontract

Response DeadlineNov 12

Submission deadline

Response Deadline

11/12/2026, 07:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyGeorgia → Catoosa County Government

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeorgia → Catoosa County Government

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides long-term hardware warranty and rapid-response on-site repair services for prime contractors on Catoosa County Board of Commissioners virtual server refresh projects. Provides 24/7 hardware support for 5 years with a guaranteed 4-hour on-site response time for failures. Requires certified technicians for the specific hardware brands provided. Delivers SLA fulfillment and on-site repairs.

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