Flow Meters and Level Meters Supplemental

The City of Phoenix Water Services Department is seeking a five year contract under solicitation IFB-27-0472 for the comprehensive supply of custom and standard flow meters, level meters, electronic components, and replacement parts to support its Water Production and Wastewater Divisions. The scope of work includes the provision of hardware, installation, programming, troubleshooting, repair services, and warranty support, with a requirement for full access to manufacturer catalogs to ensure part availability. All flow meters must meet minimum AWWA industry standards, and any materials contacting potable water must include NSF certifications. Key performance requirements include a 24 hour response time for warranty calls and a 48 hour on-site arrival for certified technicians when remote repair is not possible. Every delivered flow meter must be accompanied by a Flow Calibration Report. Awards will be made to the lowest responsive and responsible offerors, with the City reserving the right to award by individual line items, groups, or multiple contracts. Eligible offerors must have been in operation for at least two years and provide a complete certificate of insurance within 14 days of a recommended award. Pricing is structured as a percentage discount off the manufacturer's published list price for the entire catalog, while labor is charged at a flat hourly rate. The contract includes strict compliance requirements, including adherence to the Phoenix City Code for equal employment, Title VI nondiscrimination standards, and mandatory background checks by the Police Department for personnel accessing City facilities. Additionally, contractors must comply with DBE-N small business participation reporting and maintain a written heat safety plan for outdoor work.