Physical Security Event Monitoring System

The City of Phoenix Water Services Department is soliciting proposals under RFP GGS-27-0439 for the installation and maintenance of a Physical Security Event Monitoring System (PSEMS). This system is critical for controlling secure access to water and wastewater facilities to meet regulatory performance requirements and prevent unauthorized site access. The scope of work includes the deployment of a new PSEMS, with the City managing the network infrastructure. Key deliverables include a Site Method of Procedure, a Site Acceptance Test covering door-level functionality and alarm routing, and comprehensive as-built engineering documentation. Award decisions will be based on the best value, with evaluation weights heavily favoring experience and capability (480 points) and method of approach (475 points) over the pricing proposal (106 points). To qualify, offerors must pass a data privacy risk screening, demonstrate five years of stable ownership and core staffing, and hold Certified Integrator Certification for Software House hardware and software. Contractors must adhere to NIST Cybersecurity Framework and OSHA regulations, obtain police department security clearances for all personnel, and comply with the Public Transit Department's Disadvantaged Business Enterprise - Neutral (DBE-N) program. Administrative requirements include submitting invoices in PDF format to a designated email with a City purchase order number, with final payments issued within 60 days of delivery. Proposals must be submitted via the OpenGov portal by December 21, 2026, and must include a signed Heat Safety Compliance form and an IRS W9 to be considered responsive.