Funds Disbursement Services

The Texas Health and Human Services Commission is seeking competitive bids to establish contracts for advanced funds disbursement services to clients under solicitation HHS0016249, with a response deadline of April 2, 2026, at 10:30 AM Central Time. The contract, classified under NAICS code 522320, is a state-level procurement without federal acquisition regulation clauses, relying instead on Texas-specific terms and requirements. The initial contract term runs through August 31, 2026, with up to three one-year renewal options and a potential one-year extension for continuity, making the total possible duration up to six years. Bidders must submit comprehensive documentation including Exhibit A (Affirmations), Exhibit B-1 (Security and Privacy Initial Inquiry), Exhibit C (Pricing Sheet), Exhibit D (Bidder Reference Form), an Addendum Acknowledgement Form if applicable, a Public Information Act copy with redactions if claiming exemptions, and supporting materials demonstrating financial capability. Proposals are limited to 25 MB total and must be submitted via email or the HHS Online Bid Room using Microsoft Office or PDF formats exclusively; image files, cloud links, and embedded graphics are prohibited. The evaluation process is based on best value, not lowest price, and considers compliance with specifications, past performance history including VPTS ratings and prior contract issues, and price reasonableness. Contractors must designate and maintain key personnel—a Project Manager, Payment and Reimbursement Coordinator, and Automation Coordinator—and notify HHSC within two business days of any changes. Stringent security and compliance obligations include full HIPAA adherence for Protected Health Information, implementation of a documented quality assurance plan with internal audits and staff training, prohibition of AI systems without written approval, and certification that the contractor is not affiliated with foreign adversaries listed under U.S. Commerce Department guidelines. Contractors must use E-Verify for all employees working under the contract, report system security incidents within one hour, and immediately disclose any pending or threatened legal actions affecting performance. All contract-related information is owned by HHS, and subcontractors must comply with the Data Use Agreement and security safeguards. Deliveries are performed in Texas, with the primary point of contact located at 1100 W 49th St., Austin. Payment and invoicing procedures, including remittance details and accounting codes, will be provided upon award, and no FOB terms are specified. Failure to comply with any requirement, including failure to submit a proper PIA copy