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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

GEMS System Technical Support and Troubleshooting

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 10 hours ago

DEADLINE

in 9 days

AI Contract Overview

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The contract titled "GEMS System Technical Support and Troubleshooting" involves providing frontline technical assistance for the GEMS platform used at VA medical centers in Maryland. The scope of work includes addressing and resolving various technical issues such as system errors, user access difficulties, data entry problems, and interface malfunctions to ensure smooth and efficient operation of the platform. This support role is crucial for maintaining system functionality and providing timely solutions to end-user challenges. Issued by the Department of Veterans Affairs through the 245-NETWORK Contract Office 5 (36C245), the contract is classified under NAICS code 541512, which relates to computer systems design services. The opportunity was posted on May 20, 2026, with a response deadline set for June 15, 2026, at 2:00 PM. The contract is a subcontracting opportunity, although there are no specific set-aside requirements noted. The place of performance is designated as VA medical centers in Maryland, although precise locations and contact details are not provided.

General Info

Provide technical support and troubleshooting for GEMS platform at VA Maryland medical centers.

Agency

Department Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C24526Q0496.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

F999--GEMS Technical Assistance

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide frontline technical assistance for the GEMS platform, including resolving system errors, user access issues, data entry problems, and interface malfunctions at VA medical centers in Maryland.

More opportunities from Department Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)

Same awarding agency

NAICS: 339112
New
Federal
SPS Sterilizer
Solicitation # 36C24526Q0758
Solicitation 36C24526Q0758 is a Firm-Fixed Price purchase order for the procurement and installation of five new steam sterilizers and five switch-over control systems for the Sterile Processing Service at the Baltimore VA Medical Center. The project includes the de-installation and disposal of existing equipment, facility work such as plumbing relocation and flooring leveling, and system validation performed by an OEM-trained representative. To ensure continuous operations, installation must be completed in two phases, with the first two units installed followed by the remaining three. While Belimed is the brand name of reference, the government will accept fully equivalent systems that meet specific dimensions and a minimum chamber volume of 275 liters. The award will be granted to the responsible quoter determined to be most advantageous based on technical capability, price, and past performance. Mandatory submission requirements include a detailed line-item worksheet, manufacturer authorization letters for distributors, and specific certifications regarding Service Contract Labor Standards. Delivery must be FOB Destination and completed within 12 months of the award. Contractors are required to maintain general liability insurance of 500,000 dollars per occurrence and comply with strict security prohibitions regarding covered telecommunications equipment. Invoices are to be submitted electronically in arrears upon the receiving and acceptance of goods and services.
Surgical and Medical Instrument Manufacturing

POSTED

1 day ago

DEADLINE

in 2 days
View Details

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