Geographic Information System (GIS) Program

The Corporation of the City of Sault Ste. Marie is seeking proposals for a fully outsourced Geographic Information System (GIS) Program under solicitation number 2026CRP-IT-04-P. The selected provider will assume end-to-end responsibility for the City's Esri-based environment, including ArcGIS Enterprise, ArcGIS Pro, and ArcGIS Online. The scope of work encompasses secure hosting within Canada, system architecture, data maintenance for critical municipal assets such as zoning and public works, and operational support including training and helpdesk services. The contract is intended for an initial three-year term starting January 1, 2027, with options to extend for up to five additional years. Proposals will be evaluated by a committee based on a weighted rating system: 50% for proposed solution methodology, 30% for the fee schedule, 10% for expertise and experience, and 10% for the project schedule. Key requirements include a detailed transition-in plan, compliance with Canadian and Ontario municipal privacy and cybersecurity laws, and adherence to strict service level agreements, such as 99.9% platform availability and a 30-minute response time for critical incidents. Proponents must submit electronic proposals via the designated bidding system by November 4, 2026, and must provide proof of WSIB coverage, liability insurance, and accessibility training.