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GIS User Support & Training (Help Desk)

Active

International

Response Deadline11/04/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

City of Sault Ste. Marie

NAICS

541519 - Other Computer Related Services

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of 2026CRP-IT-04-P.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Geographic Information System (GIS) Program

AI Contract Breakdown

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Timeline

PostedOct 6

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 09:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyCity of Sault Ste. Marie

ContactsNo contacts available

OfficeN/A

Organization / AgencyCity of Sault Ste. Marie

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides Tier 1 and Tier 2 technical support and training for prime contractors on City of Sault Ste. Marie GIS projects. Performs desktop troubleshooting, manages a GIS helpdesk, and delivers ArcGIS software training programs. Develops user documentation and how-to guides following ITIL or similar service management standards. Delivers resolved support tickets, trained staff, and user manuals.

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