Glass and Window Maintenance, Repair, and Replacement Services at San Angelo State Supported Living Center (SGSSLC)

The Texas Health and Human Services Commission (HHSC) is seeking competitive bids under Invitation for Bids HHS0017606 to establish an indefinite quantity contract for glass and window maintenance, repair, and replacement services at the San Angelo State Supported Living Center. The contract will commence on September 1, 2026, and run through August 31, 2027, with an option for a one-year extension at HHSC’s discretion. Responses must be submitted by August 19, 2026, via email, the HHS Online Bid Room, or hand delivery via a single USB drive enclosed in a properly labeled and sealed envelope or carton. The USB drive must contain all required documents, including Exhibit A (Affirmations), Exhibit C (Pricing Sheet), Exhibit D (Bidder Reference Form), Exhibit F (Form 4109), and any addenda or public information act copies, all in Microsoft Office or PDF format with a maximum size of 25 MB per file. The work requires prompt response within four hours of service requests, performed Monday through Friday during standard hours, and must comply with manufacturer specifications, state and federal laws, and HHS operational policies. All materials must be new and of the latest improved models; used or reconditioned items are prohibited. Contractors must demonstrate financial stability, relevant experience, and the ability to meet performance requirements, with past vendor performance and price being significant factors in award determinations under a best value trade-off approach—not LPTA. Required certifications include active registration in the System for Award Management (SAM), compliance with the E-Verify Program, and adherence to Texas Buy Texas and recycling program mandates. Cybersecurity training is mandatory for all personnel, and access to state systems must meet TX-RAMP standards. Supervisors must be fluent in English and continuously on-site to oversee work quality; HHS reserves the right to remove and replace any personnel for cause, with replacements subject to approval. Subcontracting is strictly prohibited without prior written consent and must flow down all contract terms, including audit rights, insurance obligations, and conflict of interest prohibitions. Contractors are fully liable for subcontractor performance and must maintain records for seven years. OCI clauses prohibit any conflict of interest, including the use of confidential information or employment relationships with former state procurement staff for two years. All invoices must comply with the Texas Prompt Payment Act and reference the contract number and detailed work performed, though no specific electronic invoicing system is mandated. Inspection