Glass and Window Maintenance, Repair, and Replacement Services at San Angelo State Supported Living Center (SGSSLC)

The Texas Health and Human Services Commission is soliciting competitive bids under IFB HHS0017606v3 to establish a contract for as-needed glass and window maintenance, repair, and replacement services at the San Angelo State Supported Living Center. The scope of work includes the inspection, testing, and replacement of various materials such as flat, plexiglass, laminated, and security glass. The contractor must respond to all service calls within four hours and complete most repairs within five business days. In emergency situations where a window cannot be repaired within 24 hours, a temporary approved replacement must be installed to seal the opening. All assigned personnel must possess at least five years of relevant experience, and the contractor is required to provide itemized pricing estimates for non-emergency work. The contract is based on firm, fixed pricing, with bidders providing hourly rates for regular, after-hours, and holiday services, along with a parts and materials markup not exceeding 20 percent. Award decisions will be based on the best value to the State of Texas, considering price, ability to meet performance delivery requirements, and past vendor performance. Mandatory submission requirements include the HHS Solicitation Affirmations, a detailed pricing sheet, and a bidder reference form featuring three verifiable references from the last three years. Bids must be submitted by September 30, 2026, via the HHS Online Bid Room, email, or physical delivery of a USB drive. The contract is governed by the Health and Human Services Uniform Terms and Conditions and requires key personnel to undergo comprehensive criminal and sex offender background checks.